Journal of Business and entrepreneurial
July - September Vol. 6 - 3 - 2022
http://journalbusinesses.com/index.php/revista
e-ISSN: 2576-0971
journalbusinessentrepreneurial@gmail.com
Receipt: 19 october 2021
Approval: 12 May 2022
Page 49-58
Management analysis of a preventive program
based on a retrospective study in the health care
workforce
Análisis gerencial de un programa preventivo basado en un
estudio retrospectivo en el personal de la salud
Lenin Stalin Muñoz Villacrés
*
Granbay Marcelo Muñoz Villacrés
*
Carmen Elizabeth Vargas Pozo
*
Glenda Verónica Figueroa Morán
*
ABSTRACT
Safety at work is one of the most important issues in the
operations of companies. Although there are multiple
legal precedents in Ecuador for some years, this issue has
gained strength nowadays due to the actions of the last
governments. This is due to the fact that, when
developing a job without the appropriate safety measures,
it causes a great number of accidents. Therefore, the
objective of the study is to elaborate a preventive
program to reduce the damages determined to the health
personnel in the Technical Office 10 of District 09D08 by
means of a survey analysis of risk elements to improve
the operative place of the professionals. The
methodology used has a retrospective, descriptive and
correlational study. The study population corresponds to
the health personnel of the Technical Office 10 of District
09d08. The survey was the method of data extraction and
a statistical study was used in these. The results showed
that the operatives are prone to various harmful
occupational elements such as physical, biological and
*
Dr. Maestrando en Seguridad y Salud Ocupacional
Universidad del Pacífico, lenin.munoz@ug.edu.ec, https://orcid.org/0000-
0001-8820-9842
*
Mgtr. Docente de la Universidad de Guayaquil, granbay.munozv@ug.edu.ec,
https://orcid.org/0000-0002-1070-4656
*
Lcda. Licenciada en enfermería, Universidad de Guayaquil,
carmen.vargas.p@ug.edu.ec, https://orcid.org/0000-0002-2616-8181
*
Dr. Maestrante en seguridad y salud Ocupacional, Universidad de
Guayaquil, glenda.figueroav@ug.edu.ec, https://orcid.org/0000-0003-2598-
1426
Universidad del Pacífico, lenin.munoz@ug.edu.ec, https://orcid.org/0000-0001-
8820-9842
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
50
psychosocial risks, for which a preventive plan
appropriate to each risk was proposed.
Keywords: District 09D08, Prevention, Occupational
Risks, Occupational Health.
RESUMEN
La seguridad en el trabajo representa uno de los ejes de mayor relevancia dentro de las
operaciones de las empresas. A pesar de que existan múltiples antecedentes legales en
el Ecuador desde hace algunos años, este tema ha tomado fuerza en la actualidad por
acciones de los últimos gobiernos. Esto teniendo presente que, al desarrollar un trabajo
sin las medidas de seguridad apropiadas ocasiona un sin número de accidentes. Por ello
objetivo del estudio es elaborar un programa preventivo que permita disminuir los daños
determinados al personal de salud en la Oficina Técnica 10 del Distrito 09D08 mediante
un análisis de encuesta de elementos de riesgo para mejorar el lugar operativo de los
profesionales. La metodología utilizada tiene un estudio retrospectivo, descriptivo y
correlacional. La población de estudio corresponde al personal de la salud de la Oficina
Técnica 10 del Distrito 09d08. La encuesta fue el método extracción de datos y se utilizó
un estudio estadístico en estos. Los resultados demostraron que los operativos están
propensos a varios elementos dañinos laborales como riesgos físicos, biológicos y
psicosociales, para ello se propuso un plan preventivo apropiado a cada riesgo.
Palabras clave: Distrito 09D08, Prevención, Riesgos Laborales, Salud Ocupacional.
INTRODUCTION
According to studies by Eduardo Bouza (2020), work is considered a human right and
one of the fundamental parts of life, in addition to being the basis for the economic
development of the individual, as well as of a country. However, it is highlighted that,
despite the importance of work nowadays, there are numerous risks within the work
environment that can be associated with damages at a healthy level in both mental or
bodily factors, putting at risk the level of health, safety and even their lives. (Bouza, 2020).
On the other hand, José Torres (2018) indicates that workers who are involved in
various areas of health such as emergency are in different activities and environments,
which creates negative factors on health, as it implies a significant negative effect at the
professional level or even accidents within the work environment (Torres, 2018).
In the same way, Héctor Tarabla (2017) indicates that, due to the nature of the work
and the functions or activities to be performed by health personnel, there are several
risk situations that are closely related to the activity carried out by the professional,
which, if the necessary preventive measures are not used, can trigger a high risk of health
and safety problems, in terms of occupational diseases and accidents (Tarabla, 2017).
Among these parameters are: physiological, chemical-biological, social, psychic or
ergonomic, so the ones statistically more prevalent are the biological ones.
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
51
According to studies conducted by the Institute for Safety at Work, occupational hygiene
is based on promoting, encouraging and preserving the maximum possible indicator of
well-being in workers of all professions, covering the biological, mental and physical-
social aspect of these, in addition to the prevention of damage to health that may be
triggered by the conditions that exist in their jobs (Alarcón & Maguiña, 2018)..
In addition, one of the basic principles of occupational hygiene is to protect health at
work through the supervision and consequent adaptation of the working conditions that
must be found so that the worker can perform optimally and in accordance with their
psychological and physiological aptitudes.
Health operational employees who provide services in the Technical Office 10 of District
09d08 of the competent body in Ecuador are exposed to a series of risks, which are
significantly associated with the working conditions or environment, as well as the nature
of the work they perform, both in the provision of care in the office, as well as home
care and patient follow-up work in the territory.
Among the most frequent risks are occupational accidents, occupational diseases due to
infections such as HIV, Hepatitis, among others, and risks of mental illnesses such as
depression, anxiety and bipolar disorders.
Taking into account the above, it is highlighted that there is a high level of deficiencies in
terms of preventive culture, which results in the creation of an environment where
certain inadequate attitudes at work are valued as acceptable indicators, generating
insecurity in the worker.
Therefore, the following research question has been elaborated as a research question:
What measures can be adopted to reduce the risks and dangers determined in the health
personnel of the Technical Office 10 of District 09D08 Health?
The general objective is to elaborate a preventive program to reduce the damages
determined to the health personnel in the Technical Office 10 of District 09D08 by
means of a survey analysis of risk elements to improve the operative place of the
professionals.
Also, the specific objectives are as follows:
Determine the risks associated with the operating site within the health system by
reviewing previous studies in research related to occupational hazards.
Epidemiological characterization of the personnel involved in the study by means
of a survey of health professionals.
To identify the health consequences developed in the health personnel of
Technical Office 10 through a statistical analysis of collected data.
Develop a preventive program to reduce the risk and development of health
conditions in the personnel by studying the occupational risk indicators obtained
in the data collection tools.
On the other hand, this research project acquires its relevance due to the lack of
attention, in terms of occupational hygiene, under which health personnel in Ecuador
have been found for many years, which leads to an increase in risks, hazards and unsafe
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
52
activities that can trigger consequences with a significant negative impact on their quality
of life and general health.
Once the evaluations have been obtained in the study, a preventive program focused on
reducing exposure to these risks and reducing the consequences that these imply for
the personnel, whether in the form of accidents, incidents or occupational diseases, in
order to promote a preventive culture within the work environment and the
development of activities in a safe manner.
According to the International Labor Organization points out that the concept of a
healthy level, as far as the labor sector is concerned, does not simply encompass the
lack of pathologies or affections in the person, but also focuses on the adequate
maintenance of the different elements that make up an integral health, such as physical
and mental elements (Solís, 2017).
In case of an inadequate or non-existent implementation of measures for the prevention
of occupational diseases, it can have a significant impact on the worker and his family
environment, in addition to the damage it represents at the level of the organization and
its productivity and efficiency in terms of functions and processes.
According to the studies of Vicente Delgado (2021), risk is defined as specific work
situations that can cause an imbalance between the different states of the individual,
whether physical, mental or even social. (Delgado, 2021).
Likewise, it comprises an important probability in producing adverse events and many
of these are generated in different circumstances or events that agglomerate variables
in terms of time and origin, even being able to associate numerous factors that develop
in parallel. Thus, risk is the result between the possibility of an occurrence and the effects
that are generated within the circumstances or situations. (Caycho, 2019).
On the other hand, Ana Molineri (2017) defines occupational injury as the probability
that an employee suffers specific damages due to his or her activities. This occupational
harm will be qualified as serious or imminent when there is a very high probability that
this risk will materialize and an occupational accident will occur, in addition to having a
significant association with severe consequences or high negative impact on the worker's
health (Molineri, 2017).
These consequences can be of a physical, social or psychological nature for the workers.
Frequently, health personnel who maintain continuous direct contact with patients,
regardless of the type of care and the environment, are exposed to the same group of
specific risks, among which the harm caused by contagion of patients who come for
consultation stands out, in addition to the risk of injuries or musculoskeletal disorders
due to patient transfers.
In contrast, when it comes to operational workers at the auxiliary level who are not
directly related to patient care as are several complementary areas according to the
value chain, in addition to having effects at the pulmonary or skin level by chemicals in
the cleaning of facilities are exposed to contamination by biological waste generated in
medical or clinical areas (Mingote, 2018).
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
53
Among the risks that are most frequently present in the activities of health personnel,
biological risks stand out, which are defined as all those microorganisms that have the
capacity to cause diseases of different types, whether infectious, toxic or allergic, in
people who come into direct contact with them, either by handling or other causes.
(Rubio, 2017).
Likewise, studies of the Pan American Health Organization, adds some extensive
definitions, which covers any pathological process of an infectious nature that develops
in the body, which can be caused by bacteria, viruses, fungi or even parasites. (Solís R. ,
2017).
Another important risk factor to highlight in healthcare personnel are psychosocial risks,
which are defined as all those characteristics of labor indicators that generate a negative
impact on workers through various mechanisms, both physiological and psychological,
whose main mediator or agent is stress. (Valdés, 2017).
These conditions can be highly unfavorable in the performance of operations within the
labor and health field, safety and even within the holistic social field of the individual,
since they generate important affectations at mental and psychological level (Pinet, 2017).
In addition, risk factors at the psychosocial level within the operations at work are
considered as the fundamental pillar for the development of occupational pathologies or
accidents in this same field. These can be generated at the physical level, by elements in
the operations, methodology within the schedules or their relationships (Lazzaro, 2017).
MATERIALS AND METHODS
A retrospective study was conducted, with a descriptive and correlational analysis of the
data obtained. The workstations were analyzed, where all the risks and hazards
associated with the personnel were evaluated, in addition to a compilation of events
such as accidents or illnesses reported within this study group,
The study is non-experimental in that it does not test the variables and has a quantitative
approach.
In order to carry out an elementary analysis of the risks that influence the development
of accidents, the population to be evaluated was the health care workers in the first level
health care clinics of the Technical Office 10 of District 09d08 within the Ministry of
Health Zone 8, whose inclusion criteria are the following:
General practitioners
Physicians specializing in their fields
Nurses/ assistants
Dentists
In addition, the exclusion criteria are as follows:
Administrative personnel
Service personnel
Personnel from outside Technical Office 10 District 09d08
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
54
All the aforementioned groups of professionals have direct contact with patients and
perform health care tasks, both in terms of primary and emergency care, as well as
identification, visits and follow-up at the territorial level, with a schedule of 8 hours a
day and 5 days a week, where in certain cases it can reach in case of determining new
guidelines and needs of the department.
Therefore, the study population was 95 health professionals.
Of which, using the formula of the sample equations for population proportions, we
have the following:
N=95; 1-α= 95%, (
𝒁
𝜶
= 1.96); e= 0.05; p= 0.5; q= 0.5, (q=1-p)
𝑛 =
(1,96)
!
(95*)(0,5)(0,5)
(0.05)
!
(
95 1
)
+ (1.96)
!
(0,5)(0,5)
= 76.32 76
Therefore, there is a sample of 76 health professionals to whom the data collection tool
is applied. On the other hand, the sampling is of the convenience type by selecting the
professional according to his or her profile and location.
The tools through which data was obtained was the application of an Occupational Risk
Matrix where the identification and consequent evaluation of the risk detected was
possible through the use of the William Fine method. Through the application of this
questionnaire, results were obtained that included the evaluation of the following types
of risks:
a) Physical risk
b) Chemical risk
c) Ergonomic risk
d) Biological risk
e) Psychosocial Risk
Each risk was assessed according to the methodology used, and then analyzed statistically
by means of the IBM SPSS Statistics program, using the tools of frequencies and
association between different categorical variables.
RESULTS
Based on the data obtained, the following results were obtained:
Ergonomic risk: From the following list, which do you consider to be the predominant risk factor
in your profession?
According to the respondents, 63% consider that the greatest ergonomic risk factor is
the constant use of the computer, where the distribution of ergonomic risks per
respondent is exposed. According to the results of the survey, the greatest biological
risk faced by health personnel is contamination with infectious material from patients,
such as some type of fluids present in hospital interventions, with 79% of the
respondents showing the magnitude of contamination with infectious material.
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
55
According to the results, 53% of the respondents stated that the main chemical indicator
is a corrosive compound such as Glutaraldehyde with which health professionals come
into contact as it is a chemical disinfectant element of health equipment. According to
80% of the respondents, the poor lighting inside the health clinics due to the deficient
physical structure is considered as a main physical risk factor; 57% of the respondents
consider that the main psychosocial risk present is work overload.
Taking into consideration the results obtained, a risk matrix is made, according to the
William Fine method, where the degree of consequence, exposure and probability are
analyzed, the risk matrix according to the William Fine method can be evidenced,
indicating the components of the evaluation by consequences. Depending on the results,
the risk rating given by Fine's matrix should be taken into consideration. Table 9 shows
the references and actions at each level. Therefore, following the William Fine Risk
Matrix, we have the following:
Population: 95 health professionals
Sample: 76 health professionals
Area: District 09D08 Health Technical Office 10
Activities: patient health care
Table 1. Fine's Matrix Evaluation Results
Risk factor
E
C
P
GP
Constant use of the computer
Patient survey
5
0.5
7.5
Contamination with infectious material from
patients
5
Improper handling of surgical material
1
45
Use of corrosive chemicals
1
0.5
12.5
Low illumination
5
Work overload
5
Conflict with work schedules
5
Table 1 shows the results of the evaluation of the Fine matrix, highlighting the level of
risk found in each indicator previously analyzed, as well as the weightings for exposure,
consequence and probability. Within the public health activity and the personnel, both
medical and administrative, who are part of this sector, there is a high level of deficiencies
in terms of preventive culture, which results in the creation of an environment where
certain operational activities that are inadequate are valued as correct actions, thus
generating risk situations in the work environment for the safety and health of the
worker.
According to the results, they consider that in their environment there are some risk
indicators such as ergonomic, biological, physical and chemical risks.
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
56
Among the ergonomic risk, Table 1 showed that the respondents stated that prolonged
use of the computer can affect their health, especially due to the administrative work in
which they are immersed, with 63% of the opinions collected in the survey.
In terms of biological risk, Table 2 shows that contamination with infectious agents such
as viruses, bacteria, parasites and fungi can cause long-term health problems, with 79%
of the respondents stating that this is the case. Contamination with blood samples from
patients with HIV or a sputum sample from patients with tuberculosis is very harmful to
the health personnel working there.
On the other hand, 80% of the health personnel working in type A health centers
indicated that the poor lighting due to deficient structures, lack of basic services and
maintenance, increase the physical risk factor, as there is a possibility of occupational
accidents due to the problem, as shown in the results presented in Table 4.
In turn, the results shown in Table 3 show that 53% of the respondents consider the
chemical factor to be important, since one of the components, glutaraldehyde, which is
used in the disinfection of medical equipment, is highly corrosive.
Taking into consideration these evaluations, Table 10 shows the most worrying data in
the evaluation of Fine's matrix, with very high levels of risk in the indicators of
contamination of infectious materials and work overload, i.e. the biological and
psychosocial risk factors are in a very high state for the people working in this sector.
CONCLUSIONS
According to specific objective one, to determine the risks associated with the place
where they carry out their operational activities through the review of previous studies
in research related to occupational risks, it is concluded that, according to the literature
analyzed, the risk indicators that influence the health profession are physical, chemical-
biological and psychosocial risks, as evidenced in the analysis of authors' theories carried
out.
On the other hand, taking into consideration the specific objective two, to characterize
epidemiologically the personnel who are part of the study, it is concluded that the
personnel under study are located within very high risk zones within the biological,
physical and psychosocial risk factors, being contamination by infectious agents and poor
lighting the most worrisome, according to data presented in the survey.
On the other hand, specific objective four, to develop a preventive program to reduce
the risk and development of health conditions in health personnel, concluded that it is
important to have a prevention plan to mitigate the risks detected, which is why some
measures were proposed to reduce them, such as the safe handling of biological
materials, adequate breaks for health personnel, improvement in the infrastructure of
the clinics and a coherent annual risk prevention plan.
Therefore, taking into consideration the hypothesis formulated, work overload, poor
infrastructure and biological risks are the risks with the highest prevalence of exposure
and the highest relationship with harmful events to health in the health personnel of the
Technical Office 10 of District 09D08 Health, it is accepted by indicating that the
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
57
physical, psychosocial and biological risks such as contamination by accidents with
infectious samples presents a high risk index according to the Fine's matrix.
REFERENCES
Alarcón, S., & Maguiña, K. (2018). "Implementation of an occupational health and safety
management system to decrease occupational hazards at Centro Medico Villa."
Universidad César Vallejo.
https://repositorio.ucv.edu.pe/handle/20.500.12692/26121
Bouza, E. (2020). Burnout syndrome (burnout) in physicians in Spain. Elsevier:
https://www.sciencedirect.com/science/article/abs/pii/S0014256520300916
Caycho, T. (2019). Burnout syndrome in physicians in the city of Arequipa (Peru). Scielo.
https://scielo.conicyt.cl/scielo.php?pid=S0717-
92272019000200139&script=sci_arttext&tlng=en
Delgado, V. (2021). Comparative study of occupational psychosocial risks among medical
professionals. Scielo:
https://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1132-
62552021000100024
Galíndez, L. (2007). Occupational Risks of Health Care Workers. Scielo.
http://ve.scielo.org/scielo.php?script=sci_arttext&pid=S1315-
01382007000200001
Jiménez, Y. (2019). Factors associated with depression in physicians who will work in rural
areas of Peru. Scielo. https://scielo.conicyt.cl/scielo.php?pid=S0717-
92272019000400320&script=sci_arttext&tlng=e
Lazzaro, M. (2017). Psychosocial risks and professional integration of foreign physicians: A
study on conflict management in Chile. Scielo.
https://scielo.conicyt.cl/scielo.php?pid=S0034-
98872017001001300&script=sci_arttext&tlng=en
Méndez, J. (¿2019). Implementation of an Occupational Health and Safety Management
System. Dspace. https://dspace.ups.edu.ec/bitstream/123456789/10454/1/UPS-
GT001548.pdf
Mingote, J. (2018). La experiencia del Programa de Atención Integral al Médico Enfermo
(PAIME) de la Organización Médica Colegial en España. Elsevier.
https://paimm.fgalatea.org/Upload/Documents/4.pdf
Molineri, A. (2017). Perception and prevention of occupational risks in rural veterinarians. Inta
Digital. https://repositorio.inta.gob.ar/handle/20.500.12123/2771
e-ISSN: 2576-0971. July - September Vol. 6 - 3 - 2022 . http://journalbusinesses.com/index.php/revista
58
Pardo, J. (2021). Work incapacity, moral hazard and occupational risk. Researchgate.
https://www.researchgate.net/profile/Jose-Manuel-
Pardo/publication/325126950_Incapacidad_laboral_riesgo_moral_y_riesgo_lab
oral/links/5af98e1e0f7e9b026bf74106/Incapacidad-laboral-riesgo-moral-y-riesgo-
laboral.pdf
Pinet, M. (2017). A case study on working conditions and psychosocial effects in medical
and nursing staff attached to the emergency department. Journal of psychology:
http://www.revistauaricha.umich.mx/ojs_uaricha/index.php/urp/article/view/178
Rubio, M. (2017). Continuous improvement in the management of occupational risk
prevention in the company from collective health surveillance. Journal of the
Spanish Association of Specialists in Occupational
Medicine.https://scielo.isciii.es/scielo.php?pid=S1132-
62552017000100005&script=sci_arttext&tlng=en
Solís, L. (2017). Knowledge and exposure to occupational hazards of health personnel
in the surgical area. Colombian Journal of Occupational Health.
https://revistas.unilibre.edu.co/index.php/rc_salud_ocupa/article/view/4948.
Solís, R. (2017). Professional burnout: prevalence and associated factors in physicians and
nurses in seven regions of Peru. Scielo.
http://www.scielo.org.pe/scielo.php?pid=S1025-
55832017000300003&script=sci_arttext&tlng=pt
Tarabla, H. (2017). Occupational hazards in Veterinary Medicine in Latin America and
the Caribbean. Journal of Veterinary Sciences.
https://www.revistas.una.ac.cr/index.php/veterinaria/article/view/10093/12278
Torres, J. (2018). Telework in occupational health. Law Review.
https://revistas.ces.edu.co/index.php/derecho/article/view/4668
Valdés, M. (2017). Professional improvement in occupational health as a need for
comprehensive medical care. Revista Cubana de educación médica superior.
https://www.medigraphic.com/cgi-bin/new/resumen.cgi?IDARTICULO=76461