VILLÓN PRIETO, R. D.; VILLÓN PRIETO, C. R. Communication network to optimize the quality of customer service in decentralized agencies - Municipality of Chiclayo. Journal of business and entrepreneurial studie, [S. l.], v. 5, n. 3, 2021. DOI: 10.37956/jbes.v5i3.188. Disponível em: https://www.journalbusinesses.com/index.php/revista/article/view/188. Acesso em: 29 may. 2026.