MAYRA YASMINA, E. A.; ZAMBRANO SORNOZA, J. D.; VELIZ ESTACIO, obert A.; VERA ZAMBRANO, . R. I. . Management of processes to improve the quality of tourist services in times of Covid-19. Journal of business and entrepreneurial studie, [S. l.], 2021. DOI: 10.37956/jbes.v0i0.250. Disponível em: https://www.journalbusinesses.com/index.php/revista/article/view/250. Acesso em: 15 apr. 2026.