ESPINOZA ARAUZ, M. Y.; ZAMBRANO SORNOZA, J. D.; JULIANA MARGARITA, V. L.; ROBERT ANTONIO, V. E. . Contribution to organizational management by processes through sustentive process: ULEAM Tourism Observatory case. Journal of business and entrepreneurial studie, [S. l.], 2021. DOI: 10.37956/jbes.v0i0.253. Disponível em: https://www.journalbusinesses.com/index.php/revista/article/view/253. Acesso em: 15 apr. 2026.