Analysis of the Variables Involved in Emotional Exhaustion Among Men in Commercial Companies
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Abstract
Emotional exhaustion is a condition that has gained prominence due to rising workplace expectations and the lack of effective measures to prevent it. This study investigates the influence of emotional exhaustion on men working in commercial companies. The primary objective of the research is to identify the factors that lead to emotional exhaustion, as well as its connection to work circumstances and the impact it has on organizational performance. Furthermore, the study aims to examine the policies and procedures that have been implemented to address this issue, as well as their impact on employee well-being. The research was conducted using a mixed-methods approach, incorporating both quantitative and qualitative instruments. Surveys were administered to employees to assess the level of emotional exhaustion, and interviews were conducted with managers and psychologists to understand the company’s perspectives and practices. A total of 384 surveys and 8 interviews were conducted with Ecuadorian companies to form the sample. The results show that a considerable proportion of workers exhibit moderate or high levels of symptoms that could progress to burnout syndrome if not addressed promptly, although the majority do not report critical levels of emotional exhaustion . Furthermore, it was observed that the effectiveness of emotional support policies is reduced due to their informal or limited nature. The conclusions underscore the importance of formalizing mental well-being programs and incorporating preventive techniques and ongoing support to improve employees’ mental health, as well as productivity and organizational cohesion.
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